Course Code: 314

Duration: 1 day

Level: Basic

Fee: $795.00

CPE Credits: 7

Prerequisite: No Prerequisite Required

This one-day workshop is designed for new and experienced Managers who have had little management training or need a refresher; it outlines the tools and best practices available to managers and offers guidance in their on-the-job application

The workshop begins with a review of the tools and their application in both class room problems and real life situations, and addresses common management issues, challenges and responsibilities.  Learning is facilitated through short lectures, discussion, problems, cases, and simulation.  Participants are urged to bring real life problems and issues to the workshop.

Introduction

• The Management Squeeze
• Defining Success in Your Job

Tools for Managers

• The Best Possible You
• Creating a Productive Work Environment
• Goal Setting and Getting
• Leadership and Management
• Motivation: Us and Them
• Communication on Multiple Levels
• Making the Most of Your Time
• Work-Life Balance

Managing Your Business

• Strategies for success
• The Role of Goals in Management
• Manager's Dashboard
• Decision Making and Problem Solving

Leading Your People

• Feedback and Constructive Criticism
• Providing Recognition
• Developing Your Best People
• Administering Performance Appraisal
• Dealing with Unacceptable Behavior- Sexual Harassment and Discrimination

At the conclusion of this workshop, the participants should be able to:

• Describe and define what they must do to succeed as a Manager
• Select, describe and apply the tools of management to their jobs
• Prioritize and accomplish their management goals
• Advance their careers